Jeevanantham P
Site Reliability Engineer | DevOps Engineer
Professional Summary
Site Reliability Engineer with 6+ years of expertise in building and maintaining resilient, high-availability systems for enterprise-scale platforms. Currently ensuring 99.99% uptime for Cisco Webex Meetings, managing 50+ Kubernetes clusters across global data centers. Reduced MTTD by 40% and MTTR by 35% through proactive monitoring and automation. Skilled in CI/CD orchestration, infrastructure as code, and cloud platforms (AWS, Azure). Passionate about GenAI and AIOps innovation.
Experience
Site Reliability Engineer
Cisco Systems · Webex Meetings
Bangalore, India
- Maintain 99.99% uptime for Cisco Webex Meetings, managing 50+ Kubernetes clusters across 8 global data centers
- Automate CI/CD workflows using Jenkins, GitLab CI/CD, GitHub Actions, ArgoCD, reducing deployment time by 40%
- Design 25+ Grafana dashboards tracking service availability, error rates, latency, and capacity metrics
- Leverage AppDynamics for transaction tracing; ThousandEyes for monitoring global endpoint reachability
- Reduce MTTD by 40% and MTTR by 35% through proactive alerting and automated runbooks
- Develop 20+ Python and Bash automation scripts saving 15+ hours weekly in manual operations
- Conduct RCA for 100+ production incidents, reducing repeat incidents by 60%
- Built and published 'Copilot Chat History Search' VS Code extension on VS Code Marketplace
- Lead AIOps initiatives integrating ML models for anomaly detection
Software Engineer
Torry Harris Integration Solutions · Enterprise Solutions
Bangalore, India
- Developed 10+ enterprise Java applications using AWS SDK for cloud integrations
- Built CI/CD pipelines using Jenkins and Docker, achieving 95% deployment success rate
- Designed Kafka clusters processing 500K+ messages daily on Kubernetes
- Built PDF Q&A chatbot using LangChain and LLM models with 85% query accuracy
- Integrated Hugging Face models for NLP tasks, reducing document processing time by 50%
- Optimized deployment workflows, reducing release cycles by 30%
Associate Software Engineer
Torry Harris Integration Solutions · Cloud & Automation
Bangalore, India
- Provisioned Azure cloud infrastructure using Terraform, reducing provisioning time by 60%
- Containerized 15+ Kafka applications using Docker for consistent deployments
- Implemented configuration management standardizing infrastructure across 3 environments
- Developed 10+ RPA automation workflows using UiPath, automating 200+ hours monthly
- Participated in agile development with 95% sprint completion rate
Technical Skills
Cloud Platforms
Containers & Orchestration
CI/CD
Infrastructure as Code
Monitoring & Observability
Programming
Version Control
Operating Systems
Messaging
Projects
Cloud Instance Manager (CIM)
Full-stack application with Spring Boot backend using AWS SDK for EC2 instance lifecycle management. Features JWT-based authentication with RBAC, instance start/stop/reboot, security groups management, and multi-region AWS resource management.
Copilot Chat History Search
VS Code extension for GitHub Copilot chat history management. Published on VS Code Marketplace for enhanced developer productivity.
PDF Q&A Chatbot
AI-powered chatbot using LangChain and LLM models for PDF document analysis. Implements document chunking, embedding generation, and vector store for semantic search with natural language Q&A capabilities.
SLO Dashboards & Observability Platform
Comprehensive SLO/SLI dashboards in Grafana for tracking service reliability metrics. Includes error budget burn-rate alerts, availability tracking, and custom PromQL queries for SLO compliance.
Education
Bachelor of Engineering - Computer Science
Velammal Engineering College, Anna University
Chennai, India
GPA: 74%
High School
Adhiyaman Matric H.R. Secondary School
Uthangarai, India
GPA: 94%
Interests
Get In Touch
I'm always open to discussing new opportunities, interesting projects, or just having a chat about technology and SRE practices.